Customer Care
All Your Customer Service Tools In One App!

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Great Customer Service Appeals to New Customers
Are You Ready To Impress?

Double down on your customer service efforts with USdirectory's easy to manage solutions and stay ahead of local competitors.



Most small businesses wish they could have a suite of customer service solutions, but simply don't have the resources or the time needed to operate them. USdirectoryUSdirectory's platform is cloudbased, so you can record, listen, and even block calls from virtually anywhere. Whether you turn your work van into a customer service center or transform an old tablet into your quality assurance department, USdirectory has the right solutions for your business.


Satisfied Customers Are Loyal Customers!

Live Chat has taken over the customer service world, and rightfully so. It not only gives the customer the convenience of instant communication with the merchant, but also saves the merchant time and money by allowing for multitasking! When was the last time you manned five calls at the same time? Well, that's an easy task with USdirectory's live chat tool and you can even do it from your couch!


Reviews Matter To Everyone - Human or K9!

The number of consumers who read and trust online reviews is increasing. In fact, 90% read reviews before visiting a business, and 88% trust those reviews as much as personal recommendations. Use USdirectory to manage your reputation and intercept negative reviews turning them into positive ones before they publish! We'll even send you a push notification every time a new review is written about your business, regardless if it's from Google, Yelp, Yahoo or any other platform.