Simplify your customer service efforts with USdirectory's easy to manage solutions and stay ahead of competitors.
SIGN UPMost businesses don’t have a suite of customer service solutions, or don't have the resources nor the time needed to operate them. USdirectory's platform is cloud based, so you can record, listen, and even block calls from virtually anywhere. Whether you turn your work van into a customer service center or transform an old tablet into your quality assurance department, USdirectory has the right solutions for your business.
Live Chat has taken over the customer service world, and rightfully so. It gives the customer the convenience of instant communication with the merchant. Also saves the merchant time and money by allowing for multitasking! Want to manage five conversations at the same time? Well, that's an easy task with USdirectory's live chat tool and you can do it from anywhere!
The number of consumers who read and trust online reviews is huge. 90% of consumers read reviews before visiting a business, and 88% trust those reviews as much as personal recommendations. Use USdirectory to manage your reputation and intercept negative reviews turning them into positive before they get published! We'll send you a push notification every time a new review is written about your business, regardless if it's from Google, Yelp, Yahoo or any other platform.
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