FREQUENTLY ASKED QUESTIONS

You can sign up on our website or call us at 800-842-1499 for more information about our products.

Our hours of operation are Monday-Friday from 9am-5pm EST.

The best way to contact USdirectory is by calling our Customer Support line at 800-842-1499 or email us at support@usdirectory.com.

You do not need a website to sign up. USdirectory provides every business with a mobile-optimized web site specifically designed to attract customers to your business.

We can customize a package and budget to fit your business needs.

You can add your business by either calling our sales line at 800-842-1499 or by using our self sign up page!

Once you have set up your account on USdirectory, you will be able to update any of your business information such as address, hours of operations, etc. from your merchant dashboard.

Of course! Simply call us at 800-842-1499 or email us the changes at support@usdirectory.com.

No! You are free to cancel or change your package at any time.

You are able to make any changes, including to upload pictures and videos by logging to your USdirectory account. From there, you are able to upload any logos, images and videos!

You are able to create a variety of deals and special offers from your web interface, or your merchant app directly on your mobile phone. For assistance, please call our customer service at: 800-842-1499.

In the event that you need to contact us after hours, you can fill out a contact form or leave a message at: 800-842-1499 and one of our specialists will get back to you as soon as possible during working hours.

Simply go to the Business Info section of your USdirectory web interface and you will see a box you can check to hide your address. Make sure the box is selected and the changes are saved.

You are able to find the merchant app on either the Google Play Store or the Apple App Store.

You can use the “Forgot password” link on the login screen, to reset your password at any time. If you need assistance – please contact our customer support team at: 800-842-1499.

Yes! You are able to link any additional website or social media through your online Dashboard!

There are different packages for different advertising needs. Please call our customer support team at: 800-842-1499 for help choosing the right plan for your business.

Your business will be advertised through the Google Partner Network and all major Search Engines, with increased online presence. Your USdirectory Page will appear on Google and other Search Engines like Yahoo, Bing etc.

You are able to view any billing info once you are logged into your online web interface. From there you are able to view any invoices or change any payment information. If you need assistance – please contact our customer support team at: 800-842-1499.

Sí. USdirectory presta servicios a comerciantes en inglés y español. Cuando llame a nuestro número de servicio al cliente, seleccione la opción 2 para español y déjenos un mensaje. Un representante de habla hispana le devolverá la llamada para ayudarlo con su consulta.